Hello PK Team,
We have discovered that PK is trying to send notification emails to users which are deleted. It is very problematic if user address was removed. PK is trying to deliver messages to non existing emails and it hangs in endless loop of re-sending messages. After some time whole mail delivery system stops and no more emails are send until messages are received.
Do you have any idea for workaround for this problem?
Best regards,
You are right, will fix in coming build (in few days)
In version 24.0 this problem also occures when email account was closed faster than PK user account. We got following callstack:
And in the result whole email sending is locked until PK is restarted.
In some cases restart does not help. We must create fake account on our server and we need to receive all messages from PK and then it is working normally.
Yes, indeed, still might happen. Sorry for inconvinience, thanks for reporting, will try to fix.
Is there any update for this issue?
As a work around you can run the following script, it removes current item from mailer queue:
Problem still occurs in version 26.0.2911